Offers “IBM”

Expires soon IBM

Network Reliability Engineer II

  • Dublin, IRELAND
  • IT development

Job description

This role is responsible for ongoing support of our global network infrastructure including routers, switches, datacenter network, transit and transport links which connect datacenters sites to other networks and to other datacenter sites.

This is a shift-based position for a 24/7/365 department; individuals must be prepared to work a rotating schedule of shifts that may include night, weekend and holiday work. On call rotation could also be required.

Responsibilities Include:

• Receive and manage ticket escalations from other teams as well as various monitoring tools involving service-affecting issues
• Troubleshoot, isolate and correct service-affecting issues on the network
• Plan, schedule, and implement network maintenance activities which include firmware upgrades, hardware replacement and network infrastructure augments/changes
• As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents
• Work with network infrastructure/service providers to identify and correct causes of circuit disruption
• Work with hardware vendors to determine causes of device failure/issues
• Create network connectivity diagrams and other documentation of live network environments for internal and customer use
• Communicate effectively with internal and external audiences with varying levels of technical expertise
Auto req ID

263914BR
Required Education

Technical Diploma
Role ( Job Role )

Network Support Specialist
State / Province

DUBLIN
Primary job category

Technical Specialist
Company

(0483) IBM Ireland Product Distribution Limited
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

CLOUD
Preferred Education

Associate's Degree/College Diploma
City / Township / Village

MULHUDDART
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

• Bachelors in Science degree in a computer technology field or equivalent experience
• Six or more years working on large-scale service provider networks
• One of the following Certifications: Juniper Networks Certified Internet Expert (JNCIE), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE).
Country/Region

Ireland
Preferred Technical and Professional Experience

-
Secondary Job Category

Technical Services Specialist
Eligibility Requirements

-
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

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Your Life @ IBM

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Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.
About IBM

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