Network Engineer (Network Operation Center 2nd level support)

Job description

Do you want to work for the most attractive employer 2019? Then please read more about this interesting opportunity.

We are looking for a new colleague to our EMEA network operate squad. Our squad is responsible for the health of the internal IBM network in EMEA (potential extension also to other GEO's as we are going more global). The basic requirements for all members of our squad are accountability (taking the ownership of words, actions, decisions and mistakes), responsibility (to do the job completely) and trust (in the group of people working together). The candidate have to have a basic network knowledge and experience with the network monitoring (WAN/LAN/WLAN, FW). Practice and usage of basic service management processes (incident/change/problem management) is also required to do an appropriate actions catch by the monitoring. The infrastructure we are mainly using is CISCO based however we are also using Juniper and Palo Alto devices. Our squad is actually working in the follow the sun mode however there is an opportunity to work in work shifts. The candidate have an opportunity to work with the global team - colleagues from whole Europe, Middle east, Africa, Asia Pacific, United states and Latin America.

Requirements:
Basic network knowledge and experience with the network monitoring
Basic Service management Operations processes (Incident/Change/Problem management)
Communication language: English (fluent level)

Advantage:
CISCO certifications - CCNA Switching & Routing or even CCNP
Knowledge about network Intelligence tools like Thousand Eyes, Riverbed NetProfiler, CISCO NCS Prime
ITIL3 certificates (Foundations or even Service Operations)
Salary starting from 1.800€/m based on relevant experience

Auto req ID

294425BR
Required Education

High School Diploma/GED
Role ( Job Role )

Network Services Specialist
State / Province

BRATISLAVSKÝ KRAJ
Primary job category

Technical Specialist
Company

(0771) IBM International Services Centre s.r.o.
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Master's Degree
City / Township / Village

BRATISLAVA
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

.
Country/Region

Slovakia
Preferred Technical and Professional Experience

.
Secondary Job Category

Services Specialist
Eligibility Requirements

None
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

Yes
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About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
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