Offers “IBM”

Expires soon IBM

IT Management Consultant - Network Consulting Services

  • Guadalajara (Guadalajara)
  • Events

Job description

Be on duty and accountable to ensure Global Network health with focus on assigned region but will overlap and cross other regions and time zones as necessary to drive or assist with critical network faults impacting business or IT systems functionality.
Auto req ID

110527BR
Required Education

Bachelor's Degree
Role ( Job Role )

Infrastructure Specialist
State / Province

JALISCO
Primary job category

Technical Specialist
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

GUADALAJARA
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

CCNA certification is mandatory along with 3 years plus of network operational experience. Good verbal and writing communication in English and Spanish. ITILv3 certification. Bachelor's degree in Computer Science, Telecommunications or related field preferred or relevant work experience. Manage a network fault detection tool such as Solarwinds and all activities and tasks to restore network services at all basic levels. This will include working and communicating with the site contact to isolate and identify root cause to resolve. Cabling, power, environmental and device health and circuit fault needs to be inspected and managed to rule out physical issues. Deeper analysis needs to be conducted on configuration, IOS, BUG and any other firmware or software defect as needed. 4-6 years of experience
Country

Mexico
Preferred Technical and Professional Experience

Knowledge on Healtcare Industry, CCNA Certification
Secondary Job Category

Services Specialist
Eligibility Requirements

NA
Position Type

Professional
New Collar Role

No

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