Business Analyst

Job description

Introduction
Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities
• Proactively engage with all client supply chain function stakeholders to make sure the right and consistent understanding of business needs and knowledge
• Analyze and document business processes, study/research new process requests, and create processes flow diagrams
• Provide consulting services, communicate and coordinate with business user, gather, validate, and document business requirements of various supply chain function, refine requirements and translation requirements into IT technical solutions
• Act as IT subject matter expert in multi projects of client Supply Chain. Be in charge of the IT relevant tasks and work streams.
• Act as business system analyst, establish project to make consulted IT solution happen and support project in intake phase, which is under the guidance of project methodology

Required Technical and Professional Expertise
• Bachelor degree or above, major in computer science or relevant.
• >3 years working experience in IT business consultant or BSA role
• Consumer order management project experience is preferred.
• Basic IT application architecture knowledge

Preferred Technical and Professional Expertise
• Understand agile methodology.
• Retail industry experience, supply chain knowledge is a plus
• Solid written and oral communication skills in both Mandarin and English.