Business Analyst

Job description

Do you love to solve business problems with systems and integration? Do you want every day to be a bit different and allow you to work with individuals across the spectrum of the organization? Are you an Analyst that can build your knowledge of operations across multiple departments?

The ESW Business Analyst position provides a unique opportunity to gain insight into the worldwide processes for a segment of IBM's Entitled Software for mainframes that is growing rapidly. Use of Agile business practices is also expanding in the industry and exposure to IBM's adoption will provide insight.
·  The Business Analyst will work in and agile environment, be responsible for engaging with the ESW stakeholders in the following process areas: Product Selection, Inventory Validation, Contract Registration, Billing.
·  Perform the analyst role in documenting requirements for projects, enhancements or defect corrections.
·  Will participate in testing and move to production readiness.
·  The role will develop procedures and documentation to provide a measure of consistency in processes, reporting and completion of work requests.
·  Will provide user support and detailed analysis when data questions arise.
·  Participate in daily Agile scrum (stand up) calls to provide update on tasks completed, in progress and any blockers.
·  Liaison with finance, tax and IT teams to provide support to business stakeholders for ESW operations questions
·  Work cooperatively with the squad and stakeholders to troubleshoot technical issues.
·  Ensure monthly scheduling and processes are completed timely and accurately.
·  Support squad testing activities IBM will not be providing visa sponsorship for these positions now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
CIODEM20

Auto req ID

320708BR
Required Education

High School Diploma/GED
Role ( Job Role )

Business Analyst
State / Province

NORTH CAROLINA
Primary job category

Technical Specialist
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

C&CS
Preferred Education

Bachelor's Degree
City / Township / Village

RESEARCH TRIANGLE PARK
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  At least 5 plus years demonstrated experience in processes modeling, statistics, trend analysis
·  Demonstrated organizational, presentation, analytical and problem solving skills, team player and self-starter
Country/Region

United States
Preferred Technical and Professional Experience

·  Excel, QMF, Microsoft Office Products, SQL
·  Experience / Understanding of AGILE practices
Secondary Job Category

Services Specialist
Eligibility Requirements

N/A
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

The Office of the Chief Information Officer (CIO) owns IBM's IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's 365,000 worldwide employees. Join us as we lead with with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.