The HR Service Administrator has the responsibility for a process administration within a country or across several countries for one or more assigned HR processes. The employee leads technical support or the business processes.
Experience and working knowledge in key functional processes. Awareness of business activities.
Exchanges information, ideas and concepts. Requires negotiation to achieve coordination.
Use advanced technical knowledge to perform and apply new technical procedures to the business processes. May recommend improvements to existing technical procedures based on understanding of new technologies.
· Working individually or as a team member, may set work priorities within well established procedures and objectives.
· May provide coordination of activities.
· Gives technical direction. Viewed as a technical expert. Impact on Business/Scope:
Accountable for individual results, and for the impact of the results on the team, interrelated activities, or project.
Auto req ID
Role ( Job Role )
HR Service Administrator
State / Province
Primary job category
(0856) IBM Business Services
Is this role a commissionable/sales incentive based position?
IBM Business Group
City / Township / Village
SANTA ROSA CITY
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
· Candidate must have a Bachelor's Degree.
· Candidate can speak, write, read and converse using the French language
Preferred Technical and Professional Experience
Ability to deal with highly personal, confidential information
Attention to detail
Able to work autonomously and as part of a team
Self-motivated, proactive, good time management and follow through
Flexibility, openness and ability to drive change
Customer-oriented – demonstrates a positive attitude towards customer service
Strong interpersonal skills – able to collaborate with people and work effectively in a team
Strong communication skills (oral & written) – confident and able in communicating with key managers and other external contacts. Consistently communicate ideas and information in a clear and logical way using the appropriate level of detail.
Priority setting – able to identify critical requirements and prioritize tasks particularly during peak seasons
Be a self-starter and can move forward to overcome issues and problems with minimum supervision
Secondary Job Category
Business Outsourcing Delivery - Human Resources
Early Professional Track
Industry Early Professional
For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
Your Life @ IBM
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Maybe you want to get involved in work that really changes the world. What about
somewhere with incredible and diverse career and development opportunities –
where you can truly discover your passion. Are you looking for a culture of openness,
collaboration and trust – where everyone has a voice? What about all of these? If so,
then IBM could be your next career challenge. Join us, not to do something better, but
to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
IBM's greatest invention is the IBMer. We believe that progress is made through
progressive thinking, progressive leadership, progressive policy and progressive
action. IBMers believe that the application of intelligence, reason and science can
improve business, society and the human condition. Restlessly reinventing since
1911, we are the largest technology and consulting employer in the world, with more
than 380,000 IBMers serving clients in 170 countries.