(2019 Campus Hire) IT Specialist-System Management/ITIL

Job description

We are looking for an IT specialist of System Management and ITIL who is just graduated or with IT industry experience under 2 years. IT Specialist-System Management/ITIL will drive various technical activities, work with various IT departments gather requirements, analyze the requirements, apply process/system management knowledge, enable SW tools to translate system management process to technical specifications, you should implement the tools to meet the technical specifications. Here are your daily responsibilities.
1. Coordinate with clients and project team members in project environment.
2. Produce the implementation documents with quality to be accepted by clients.
3. Perform system integration testing.
4. Support user requirement discussion, analysis, design, and documentation with clients for IT management area.
5. Participate implementation, testing, deploying, training and maintaining system management tools for IT department.
6. Works effectively and efficiently under time constraints and ensure customer satisfaction.
7. Apply programming concept & skill to implement system management tools.
8. Handle client's inquiries and resolve client's technical issues.
Auto req ID

202155BR
Required Education

Bachelor's Degree
Role ( Job Role )

Infrastructure Specialist
State / Province

TAIPEI
Primary job category

Technical Specialist
Company

(0134) IBM Taiwan Corporation
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Master's Degree
City / Township / Village

TAIPEI
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

- Programming Concept
- Fluent in English
- Good Analytical skill and innovative approach to problems.
- Willing to learn new technology solution and capable to communicate with technology topic
- Ability to work independently and in a team-oriented environment
- Willing to work at various customer sites and work under pressure.
- Strong ability to lead, to influence and to collaborate with others to achieve goal.
Country/Region

Taiwan
Preferred Technical and Professional Experience

N/A
Secondary Job Category

Services Specialist
Eligibility Requirements

Bachelor's Degree in Computer Science, Engineering, Information Technology, Mathematics or Physics. No experience or under 2-year experience in IT industry.
Position Type

Early Professional
Early Professional Track

Track unaligned
New Collar Role

No