Wellness Sales Manager - Park Hyatt Jakarta
Jakarta, Indonesia Marketing
Job description
· To attend function, promotions for and on behalf of the Spa & Recreation department as necessary.
· Monitor individual sales activities and create rewards programs.
· Set monthly sales goals for therapists and GSO.
· Track monthly percentage sales to service ratios produced by the Spa service providers.
· Meet with group meeting planners to show spa facility and programs as required.
· Promote and sell customized spa retail packages to conference groups as required.
· Up sell spa services to members and hotel guests.
· Promote spa and salon packages.
· Work with advertising and promotion as required.
· Work with Hotel & Regional Sales and Marketing as required.
· Coordinate Boutique services with other spa departments.
· Insure adequate par inventory of spa retail products at all times.
· Train new colleagues in retail product knowledge.
· Train colleagues in sales and up selling techniques.
· Maintain thorough knowledge of competitors, including location, product offering, pricing, and promotions, including sales techniques.
· Create and update Boutique operations manuals as required.
Desired profile
Qualifications :
· Indonesian Nationality with a degree in Hospitality or any related field
· Has minimum 1 (one) year experience in a similar position in 5 (five) stars International Hotel Chain
· Previous experience in Luxury Hotel or international experience are advantages
· Strong in leadership and business acumen
· Excellent English communication skills, strong guest service mindset and people management & development skills