Waiter/Waitress - F&B Service
Hyderabad (Hyderābād) Hotels - Restaurants
Job description
· Provides excellent service to internal customers in other departments as appropriate.
· Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
· Maintains positive guest and colleague interactions with good working relationships.
· Establishes a rapport with guests maintaining good customer relationships.
· Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.
· Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests.
Clears and resets counters or tables at conclusion of each course
· Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.