Waiter/Waitress - Events Operations

Job description

Hyatt Regency London - The Churchill is an international 5* hotel nestled on the picturesque gardens of Portman Square, just 100 meters north of Marble Arch and Oxford Street.

The Food & Beverage Team is responsible for delivering all guest expectations on their stays in the hotel. Whether they are staying in the hotel accommodation, or with an event, or visiting to use an outlet, the team deliver the service and experience the guest requires, through the restaurants, bars, event spaces and dining in the bedrooms. In addition, the Food & Beverage Team will strive to exceed guests' expectations and looks for ways to enhance the guest experience.

The Waiter/ess - Events Operations is accountable for providing guests with all service and assistance connected with their Conference & Event dining experience. Some of the key processes include but are not limited to:

· knowledge of all food and beverage items in the menu
· to monitor operating supplies and reduce spoilage and wastage
· assist guests during their visit and handling guest complaints
· perform the opening and closing procedures established for the place of work as assigned
· provide all required information about the Hotel, available services and facilities

Desired profile

We are looking for a people focused, team player, curious and proactive Waiter/ Waitress – Events Operations to work alongside our Food & Beverage Team. With your natural social skills, smart appearance and your passion to achieve the best, you will be part of a strong, fun and vibrant team.

Previous experience working in the same or similar role in a five star hotel environment is desired.

If you are people focused, a team player, proactive, curious and committed to deliver outstanding performance, we would like to hear from you.
When working for Hyatt Regency London – The Churchill amongst other, you are eligible to enjoy the following benefits:
·  12 complimentary nights (per year) in other Hyatt properties around the world and Employee discount in every Hyatt outlets in the UK
·  Free meals whilst on duty in the Employee Restaurant
·  Individual Personal Career Development Opportunities
·  Employee Award Scheme