Waiter/ress - Room Service - Nights

Job description

One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the Library of Birmingham (the largest regional library in Europe) and five minutes' walk from the exclusive Mailbox Bull Ring shopping centre and Grand Central, as well as Broad Street and Brindley Place. The hotel features 319 luxury rooms and suites, our Aria Restaurant, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines, or our Gentleman and Scholar Pub which specialises in gin cocktails and light bites with a stunning heated terrace which opens onto Broad Street. We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym

Some of your main responsibilities will be to serve food and beverage orders and requests from guests, whilst maintaining an efficient and high standard of quality service, according to Hyatt Regency Birmingham standards. You will also have opportunities to upsell and cross sell other facilities and services that the hotel has to offer.

This is a full time position, working 37.5 hours per week on a shift rota basis. Shifts start from 22.00, 23.00 or 00.00 until early morning working mainly within In Room Dining, but also assisting in the set up of Aria and serving drinks in our main Lobby area or in The Gentleman & Scholar. Shift times vary to suit business needs and you will be working 5 days out of 7 on straight shifts.

You have the support of a strong established team within our Food & Beverage department and from the Front Desk night's team,

We can offer you a competitive remuneration package and in return for your hard work and dedication your benefits include meals on shift, generous hotel discounts and complimentary hotel nights worldwide and training courses to develop yourself to name but a few.

You will have the opportunity for career development either in Birmingham, the UK or overseas after a qualifying period.

Desired profile

Qualifications :

You will have experience within a Food & Beverage environment of a similar standard, with excellent interpersonal skills you will be welcoming and attentive. We are looking for people to join our team who are team players, proactive in their duties who strive for career progression.

If this sounds like the position for you, then we would love to hear from you.