Waiter/ress - Events Full Time

Job description

One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the Library of Birmingham (the largest regional library in Europe) and five minutes' walk from the exclusive Mailbox Bull Ring shopping centre and Grand Central, as well as Broad Street and Brindley Place. The hotel features 319 luxury rooms and suites, our Aria Restaurant, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines, or our Gentleman and Scholar Pub who specialises in gin cocktails and light bites with a stunning heated terrace which opens onto Broad Street. We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym.

Working in Conference & Banqueting, you will be responsible to provide an excellent and consistent level of service to your customers. Some of your main responsibilities will be to serve Food & Beverage to guests during our functions, providing a courteous, professional, efficient and flexible service in order to maximise guest satisfaction.

Hyatt Regency Birmingham has various events, and so hours of work will be on a shift rota basis, depending upon business needs. You will work 37.5 hours per week, 5 days out of 7, including weekends. Due to the nature of the functions, some shifts can be late at night.

Desired profile

Qualifications :

You will be a recent graduate with previous hotel experience would be an advantage. You will have a positive and professional approach be personable and approachable, with effective communication skills and loads of common sense. You will have a creative streak and be a real ‘people' person with a great big smile and impeccable grooming!

A confident level of English language is required, GCSE grade C or above or international equivalent, IELTS 7.5. Experience of Microsoft Office, especially word, excel and publisher is essential, a knowledge of Micros hotel systems would also be an advantage as would web design and extensive links with social media.

In return your benefits include generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas.

We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include meals on duty, generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas, this is a great opportunity to join the Hyatt family.