Security Assistant Manager - Andaz Shenzhen Bay

Job description

*Oversees and assists in the preparation and updates of the Security Departmental Operations Manual.

Conducts regular communications meetings and ensures that departmental briefings and meetings are

effective and conducted as necessary.

Ensures the maintenance of the daily Log Book.

Ensures the timely submission of all guest/employee incident reports.

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

Establishes operational procedures for activities such as fire prevention and fire fighting, traffic control, guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts.

Ensures that all new employees are briefed and/or trained in Fire Prevention/Fire Fighting procedures relevant to their position.

Maintains strong, professional relationship with the local authorities and liaise with them on all required regulations and activities.

Carries out any other reasonable duties and responsibilities as assigned.

Desired profile

Qualifications :

Holds qualifications in Security and Safety Management desirable.
Proficiency of MS Office, and Email.
Sound knowledge and hands on experience in Safety & Security Management such as guards deployment and property patrol, emergency response, fire safety, CCTV, etc.
Minimum two to four years experience as Security Manager in a large organization.
Preferable knowledge of travel/hotel industry.