Restaurant Supervisor - Alila Bangsar Kuala Lumpur

Job description

Join Our Team as a Restaurant Supervisor at Alila Bangsar Kuala Lumpur!

As a Restaurant Supervisor, you’ll be the backbone of our dining outlet’s daily operations, ensuring seamless service while mentoring the team to deliver Hyatt’s signature hospitality. Your hands-on leadership will elevate guest experiences and uphold the Alila brand’s excellence.

What You’ll Do

· Take full ownership of daily restaurant operations, ensuring smooth service from opening to closing
· Lead and motivate the service team during shifts, setting the standard for hospitality excellence
· Train and develop team members on Hyatt service standards, product knowledge, and upselling techniques
· Maintain impeccable cleanliness and organization throughout the dining area
· Resolve guest concerns promptly with professionalism and care
· Work closely with kitchen and bar teams to ensure seamless coordination
· Monitor inventory levels and assist with stock management
· Uphold all food safety, hygiene, and licensing regulations

Desired profile

Qualifications :

What We’re Looking For

·  Proven experience in a supervisory role within luxury hotel F&B or fine dining
·  Natural leadership abilities with a passion for mentoring teams
·  Exceptional service skills and attention to detail
·  Strong problem-solving skills and ability to think on your feet
·  Knowledge of restaurant operations, including POS systems and reservations
·  Understanding of food safety standards (HACCP certification preferred)
·  Flexibility to work various shifts, including weekends and holidays