Human Resources Manager

Job description

This position is open exclusively to Thai citizens, in accordance with Thailand labor law regulations.

Administration

§ To assist the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined are strictly adhered to.

§ To ensure that all associate records are kept up to date (including associate annual leave, business trips, medical leave).

§ To assist in making sure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures.

§ To assist in making sure that government-stipulated associate legislation is strictly followed and implemented.

§ To manage the hotel's associate welfare programmes, ensuring that the benefits supplied are relevant and competitive in the local market place.

§ To assist in making sure that the necessary Human Resources forms are forwarded to the Divisional/Regional Human Resources Specialists promptly.

§ To be responsible for the security and upkeep of personnel files including foreign national associate files.

§ To attend Departmental Communication Meetings as scheduled.

Financial

§ To help to maintain efficient staffing levels and payroll systems, helping Division/Department Heads to maximise productivity and minimise unnecessary payroll costs.

§ To be conversant with productivity ratios (and other key performance indicators) and to produce the monthly turnover report, associate sick leave report, vacation reports.

§ To assist in researching competitive compensation/benefits/incentive packages.

§ To assist in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.

§ To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Operational

§ To assist in making sure that Associate Facilities are maintained to Hyatt International's high standards of operation.

§ To conduct interviews and co-ordinate recruitment activities in liaison with the respective Heads of Department.

§ To co-ordinate all visas and immigration activities when necessary and monitor the passports and immigration papers of foreign national associates.

§ To administer all internal transfers.

§ To be responsible for the administration of associate benefits and salaries.

§ To assist with apartment accommodation for foreign nationals associates.

§ To assist with Annual Salary and Benefits Survey, Business Plans, Manning Guide.

§ To assist the Security Manager in locker and first aid box inspections.

§ To conduct Welfare Committee Meetings on a periodic basis.

§ To counsel associates in career prospects, personal issues, job related issues, grievance, discipline, etc.

§ To communicate with labour offices and labour-law specialists, and have a thorough understanding of the local labour law.

§ To be responsible for all leave administration.

§ To assist the Training Manager with Orientation training on job related issues.

Personnel

§ To ensure that all associates are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.

§ To oversee the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.

§ To ensure a strong professional relationship with all levels of associates within the hotel, taking an active interest in their welfare, safety and development.

§ To support the implementation of The People Philosophy in every department in the hotel.

Other Duties

§ To maintain strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations.

§ To respond to changes in the Human Resources function as dictated by the industry, company and hotel.

§ To read the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

§ To attend training sessions and meetings as and when required.

§ To carry out any other reasonable duties and responsibilities as assigned.

Desired profile

Qualifications :

§ Minimum 2 years of experience at managerial level in Human Resources

§ Excellent command of English (both written and spoken)

§ Familiarity with Eagle Technology Payroll System

§ Strong sense of accuracy and attention to detail

§ Proficiency in Microsoft Excel; advanced skills are a plus

§ Solid knowledge of Thai Labor Law and HR compliance practices

§ Proven ability in employee relations, performance management, and talent development

§ Strong analytical and problem-solving skills

§ Effective communication and interpersonal skills with ability to engage across all levels

§ Demonstrated leadership and team management capabilities

§ Ability to handle confidential information with integrity

§ Flexible, proactive, and able to work under pressure in a fast-paced environment