HR Officer

Job description

Key Responsibilities of an HR Officer in Hotels

· Recruitment & Onboarding
· Post job openings, screen resumes, schedule interviews, and conduct reference checks.
· Facilitate onboarding by introducing new hires to hotel policies, culture, and service standards.
· Training & Development
· Organize training sessions on customer service, safety, and hospitality standards.
· Identify skill gaps and implement development programs to enhance staff performance.
· Employee Relations
· Act as a mediator between staff and management to resolve conflicts.
· Promote employee engagement and satisfaction through recognition programs and feedback systems.
· Compliance & Policy Management
· Ensure adherence to labor laws, health and safety regulations, and hotel policies.
· Maintain accurate employee records and handle disciplinary procedures when necessary.
· Performance Management
· Support managers in conducting appraisals and setting performance goals.
· Monitor productivity and recommend improvements to align with hotel objectives.

Desired profile

Qualifications :

Skills & Qualifications

·  Essential Skills
·  Strong communication and interpersonal skills.
·  Knowledge of labor laws and HR best practices.
·  Organizational ability to manage multiple HR functions simultaneously.
·  Preferred Qualifications
·  Degree in Human Resources, Hospitality Management, or Business Administration.
·  Prior experience in hospitality or service-oriented industries.