Housekeeping Team Leader

Job description

Team Leader - Housekeeping

Salary: £31,497 + Tronc

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Duties and responsibilities related to the Team Leader role  

· Assigns responsibilities to room attendants and porters via Hot SoS.

· Deploy staff to specific areas.

· Assist with housekeeping morning briefing.

· Coordinate and liaise with other related Departments.

· Make daily inspections of all assigned areas in absence of Executive/Assistant Executive Housekeeper

· Conduct flash inspections whilst performing your normal daily duties inspecting guest bedrooms.

· Check and control the stock issued to team to ensure they have the tools required to complete their tasks to Hyatt standards.

· To ensure daily housekeeping operation runs smoothly.

· To follow-up on job order issued to Engineering Dept through Hot SoS.

· To handle guest complaints.

About You

As a Team Leader you have a solid background in housekeeping and a clear understanding of what it takes to uphold high standards in a premium hotel environment. You bring a calm, steady presence. You know how to set expectations, support your colleagues, and keep morale high even on the busiest days. You communicate clearly, step in where needed, and lead by example whether that's coaching a new team member, coordinating room priorities, or resolving an unexpected issue with professionalism and care. Your approach blends operational discipline with genuine hospitality, helping your team deliver a seamless guest experience from check‑in to check‑out.

Benefits of the Team Leader role include 

· 12 complimentary nights a year across Hyatt Hotels worldwide 

· Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! 

· Free Meals on duty in our colleague restaurant

· Uniform provided and laundered complimentary

· Headspace membership and access to our Employee Assistance Programme 

· 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels 

· Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide  

At Hyatt ‘We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! 

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. 

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it's a career for people who care. 

Next Steps: Apply today for this Team Leader role and start your journey with Hyatt Hotels!