Host - Front Office

Job description

Summary

**Due to the Singapore government foreign worker work pass quota restriction, we regret that only Singapore Citizen or Permanent Resident will be considered**

We are seeking an enthusiastic, service‑oriented, and motivated Host to join our Front Office team. In this role, you will play a vital part in ensuring every guest enjoys a seamless and personalized arrival, stay, and departure experience. If you thrive in a guest‑centric environment and take pride in making people feel at home, we would be delighted to welcome you to our team.

Key Responsibilities

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Warmly welcome guests, assist with check-in and check-out, and provide prompt, courteous service

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Handle reservations, guest inquiries, and room assignments with accuracy and professionalism

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Serve as the primary point of contact for guest needs, offering solutions and recommendations

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Coordinate with housekeeping, engineering, and other hotel departments to ensure smooth daily operations

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Process payments, maintain accurate records, and follow hotel policies and procedures

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Provide information about hotel services, facilities, and local attractions

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Uphold service standards to create a memorable and positive guest experience

Desired profile

Qualifications :

Qualifications

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Possess minimum G.C.E. "O" levels

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Diploma or degree in Hospitality, Tourism, or related field preferred

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Strong communication and guest service skills

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Positive attitude and a passion for hospitality

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Ability to multitask and remain calm in a fast‑paced environment

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Good working knowledge of English; additional languages are an advantage

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Familiarity with property management systems is a plus

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Minimum 6-month work experience in hotel operations

Profile of the Ideal Candidate

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Warm, friendly, and confident when interacting with guests

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Detail‑oriented and reliable

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A team player with a proactive, can‑do attitude

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Someone who genuinely enjoys helping others