Host-Front Office
Tianjin, 中华人民共和国 Administration
Job description
§ Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.
§ Ensures that guests receive a speedy and efficient check in/ out.
§ Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.
§ Ensures that the guests' bill are presented and collected accordingly.
§ Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.
Desired profile
Qualifications :
§ Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.
§ Ensures that guests receive a speedy and efficient check in/ out.
§ Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.
§ Ensures that the guests' bill are presented and collected accordingly.
§ Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.