Offers “Hyatt Hotel”

19 days agoHyatt Hotel

Guest Services Officer - Guest Services

  • HONG KONG
  • Teaching

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Guest Services is responsible to contribute to the smooth and efficient running of the Guest Services Department within the Rooms Division, which covers the hotel's operators, ordertakers and designated guest service officers.

Desired profile

Qualifications :

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1-2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must. Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.

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