Offers “Hyatt Hotel”

Expires soon Hyatt Hotel

Guest Services Officer - Guest Services

  • HONG KONG
  • Infra / Networks / Telecom

Job description



· Contributes to the smooth and efficient running of Guest Services Centre within the Rooms Division.

· Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications.

· Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.

Desired profile



Qualifications :

·  Diploma/certificate in Hospitality or Tourism Management desirable
·  Good Telephone Skills
·  Good Computer Skills particularly in the use of MS Office. Knowledge of Opera/Fidelio desirable
·  3-6 months related experience and/or training; or equivalent combination of education and experience
·  Preferable prerequisite knowledge of the Travel/Hotel industry

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