Guest Services Officer
Kathmandu (Bāgmatī Zone) Administration
Job description
We are looking for highly motivated, self-driven and result-oriented personnel with excellent interpersonal, customer service and communication (English & Nepali) skills, as well an outgoing personality for this position.
The candidates will be responsible for assisting in the efficient and smooth operation in the areas concerned, in line with Hyatt Hotels Corporation's strategies and brand standards. The successful applicant will be required to ensure an excellent and consistent service to customers, while meeting the expectations of associates, guests and owners.
Desired profile
Qualifications :
· Bachelor's degree in Hospitality or Tourism Management.
· Minimum two years' work experience in hotel operations is preferred.
· Excellent customer services and interpersonal skills.
· Knowledge of OPERA and fluency in English is compulsory whereas other international language skills shall be advantageous.
Only Nepalese citizens are eligible for this position.