Offers “Hyatt Hotel”

Expires soon Hyatt Hotel

Guest Service Agent

  • OMAN
  • Design/UX/UI

Job description



Perched 2,000 meters above sea level in the Al Hajar Mountains, Alila Jabal Akhdar is the unique combination of innovative design and crafted luxury in unique locations, set apart by an unprecedented level of personalized hospitality, private spaces and bespoke journeys.

As part of our commitment to surprisingly different experience, Alila Jabal Akhdar is also fully committed to wellness, sustainable based business and indulge our senses with an authentic destination experiences.

As a Guest Service Agent, your main responsibility is to warmly welcome guests to the hotel and assist them with any queries they have during their stay. You provide guests with an efficient and smooth check in and check out and ensure that all billing is complete and accurate. As a key member of the Front Office team, you always seek to anticipate guests needs to help ensure that their stay is a memorable one.

Desired profile



Qualifications :

The successful candidate will meet the following criteria,

·  Diploma in Hospitality Management or similar
·  Experience in Reception or in a guest service type of role
·  Well-groomed, friendly and with a warm personality
·  Confident communication skills
·  Computer literacy in Opera Fidelio, Micros, Microsoft Office, EDC Machine
·  Fluent in English, other languages will be an advantage

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