Front Office Host (Gallery Host)

Job description

About us

Hyatt Place West London/ Hayes is a 4* upscale hotel that caters for the multitasking traveler with a 24/7 lifestyle, creating a modern, comfortable, seamless experience. The hotel is located in Hayes, less than 15 minutes from London Heathrow Airport terminals and close to Stockley Business Park and Northolt Airport.

Are you motivated and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – at Hyatt ‘We care for people so they can be their Best".

About you

Internally this position is called a Gallery Host .Your role will be interesting and varied, including duties as a receptionist at Front Desk, waiter/waitress duties in our coffee to cocktails bar, along with our 24/7 Gallery Market, our newly opened Zoom restaurant and at in our event spaces.

You will have worked in hospitality with an underlying passion for delivering quality service. A sociable personality with a can do attitude and an engaging demeanor is, also, a must to deliver in this role.

With a good command of the English language to include verbal, reading and writing. Hosts should have good communication skills, should not be afraid to interact with guests, and willing to be trained on multiple skills.

You will have the ability to learn quickly and work in a fast paced environment with constant guest interaction. No formal qualifications are necessary; however you should be computer literate and having experience in OPERA PMS is a great advantage.

The right to work in the UK is a requirement.

Hyatt offers a great range of benefits including:

Continuous learning and development is paramount to us. As such, we pride ourselves on developing and supporting all our colleagues. You will have access to various learning opportunities both online and in our dedicated training room.

· 12 free nights per year of service across Hyatt Hotels worldwide

· Employee and Friends & Family rates across Hyatt Hotels worldwide

· Discounts of up to 50% in Hyatt UK restaurants & bars

· Uniform provided and laundered complimentary

· Complimentary meals on duty

· Refer a friend bonus £250 per colleague introduced

· Bike 2 work scheme

· Workplace pension scheme

Are you ready for a dynamic environment where you can truly shine?

This role is subject to employer right to work checks.

Desired profile

Qualifications :