Event Sales Exective

Job description

About Hyatt

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met, they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.


Our Hyatt Culture is represented by our purpose, values, and goals through: Innovation, Respect, Service-Orientation and Diversity and Inclusion.


Innovation: Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry.

Respect: Hyatt associates are inspired by the team's spirit and camaraderie given to one another.


Service-Oriented: Hyatt is customer focused by providing authentic hospitality in every way every time.


Diversity and Inclusion: Diversity is an integral part of who we are and what we represent.


Our commitment to you

With enriching work comes amazing rewards! Some of our associate benefits include:

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Complimentary colleague accommodation with transport to and from the Hotel

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Complimentary accommodation at selected Hyatt properties worldwide

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Free meals in our associate restaurant across all meal periods

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Discounted accommodation rates for associates as well as friends and family

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Uniforms provides and laundered

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Learning & Development opportunities


Hyatt colleagues work in an environment that demands exceptional performance and reaps great rewards. Hyatt has the best to offer in the culinary field. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Desired profile

Qualifications :

The Role

An outgoing, extrovert personality who can meet and exceed sales targets set in the monthly and yearly forecasts and to direct all efforts to maximizing the hotel's revenues and profits across all revenue streams specifically rooms, small meeting conference and food & beverage operating departments. He / She enjoys interacting with guests and colleagues, as well as to work as a team member to create the most professional events sales team in Grand Hyatt Doha. Multi-tasking / multi-skill is vital.

Some of the responsibilities include:

Together with the Events Sales Team, to be primarily responsible for converting all incoming leads. That includes answering incoming telephone inquiries and acknowledge emailed inquiries within two hours of receipt, handling last minute leads, undertaking telemarketing activities to identify new business opportunities where required.

To maintain complete and supported records (filing, Envision) of all sales agreements, contract and quotes for the hotel as per Hyatt Hotels Corporation Policies & Procedures. To achieve targets in terms of number of new active Accounts, Events Covers and Revenue as set by the Director of Events. To submit monthly sales and entertainment schedule to the Director of Events. To ensure that all credit and collection procedures are implemented following the established Credit policies & procedures.

General responsibilities are to project at all times a positive and motivated attitude, to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned.




Qualifications
·  Minimum 2 years work experience as Event Sales Executive in a luxury international brand hotel. Good understanding of selling techniques and banquet knowledge. Computer skills in MS Office, email, Envision/OPERA/RESERVE will be an asset.
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Good customer service, communications and interpersonal skills are a must.