Cluster Sales Executive

Job description

Hyatt is a global hospitality brand with one purpose: to care for people so they can be their best . Through listening, noticing others and extending meaningful gestures, we consistently deliver distinct experiences that demonstrate how a little understanding goes a long way.

Are you ready to share this purpose?

Because we are looking for a Cluster Sales Executive for Andaz Amsterdam Prinsengracht and Hyatt Regency Amsterdam.

Andaz means "personal style" in Hindi. Andaz Amsterdam Prinsengracht means, five-star creative luxury in the heart of Amsterdam, expressed through local experiences, art & design and picture-perfect drinking and dining, in a playful Dutch-inspired environment.

Five-star Hyatt Regency Amsterdam , brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.

Who are YOU?

· You are passionate and driven;

· Customer oriented and goal oriented, always looking for the win/win;

· You are structured in your work, even in a fast paced environment;

· You are a team player yet can work well independently;

· You love planning and managing administrative tasks;

· You are very proficient in both oral and written English, Dutch is an advantage.

What does the ROLE entail?

· Working in collaboration with the sales team in optimizing revenue and bookings;

· In charge of responding to groups and events lead and establishing the necessary follow up to convert the business opportunities.

· The primary focus for both the Andaz and the Hyatt Regency will be to handle groups and events requests in a timely manner, using all Hyatt tools provided to convert into revenue.

· Providing high-level administrative support through research, preparing statistical reports, preparing proposals and contracts;

· Responding to clients' inquiries and resolving client issues;

· Conducting site inspections, when required.

· Participating to the Sales and Events initiative to identify new business opportunity and retain current and past clients.

· Serve as a professional liaison between all departments of the Hotel

Desired profile

Qualifications :

What's in it for YOU?

General Perks:

· A great place to work in lovely Amsterdam center. In the middle of the iconic Prinsengracht canal.

· An entry to the Hyatt Family, a place where we care for people so they can be their best;

· 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets and special discounts at our Spa

· Travel Allowance, starting from a 5 kilometers travel distance from the hotel.

· Uniform provided or work fashion laundry taken care of in house.

· 25 Vacation days

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

· To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"

· Social Activities; Team building outings, Sports/wellbeing activities

· Hotel gym access

Development:

“Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee's individual circumstances and take the form of a career lattice”

· International working experience with future international transfer happily facilitated.

· Personal development plan, in order to reach your full potential.

· A wide range of development tools through the Hyatt Learning platform for all colleagues. From E-Learnings to classroom sessions, Hyatt provides different solutions, depending on how you learn best (Example: Excel courses, Leadership series etc.).

Diversity:

“Inclusion and diversity are at the core of our purpose – we care for people so they can be their best – and we are deeply involved in actions that create a culture of opportunity for all”

· An International team of over 15 different nationalities

· Focus on Diversity, Equity and inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshop and classroom trainings.

Your EXPERIENCE:

· At least 1 year of experience working in a similar role in Events and/or Sales, ideally within a Hotel;

· A Degree in Hospitality or Tourism Management, or equivalent on-the-job training;

· A fun, loving and energizing personality, alongside exceptional grooming standards;

· A positive attitude and excellent communication skills in English and in Dutch as well;

· Committed to delivering a high level of customer service;

· Outstanding organizational and administration skills;

· Familiar with telephone etiquette, confident when on the phone;

· Legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we do not assist with Visa / permit applications).

Does the above describe you, the way you love to work and the people you want to work with?

If the answer is YES , then please apply with your CV and all the reasons why WE are what YOU are looking for