Andaz Host

Job description

Duties and responsibilities related to the ​ Andaz Host role:

· Be a primary point of contact for guests, anticipating their needs and going above and beyond to create memorable experiences
· Assist guests throughout their journey, from pre-arrival to post-departure
· Provide information on facilities, programs, and services, including attending to VIP guests
· Collaborate with other teams to maximize guest satisfaction
· Coordinate special requests and tailor services to create unique experiences for guests

Desired profile

Qualifications :

·  Ideally with a relevant degree or diploma in Hospitality or Tourism management
·  Minimum 2 years work experience in hotel operations
·  Good customer service, communications and interpersonal skills are a must