Account Director - International

Job description

About Hyatt:

At Hyatt, we are turning jobs into careers and we care for people so they can be their best. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

We have an exciting opportunity for an experienced Sales professional to join our team as our Account Director - International at Australia’s largest premium hotel.

Located adjacent to Darling Harbour in Sydney's Central Business District, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveler. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

About the Role:

As our Account Director – International, you will be responsible for developing and executing sales strategies, managing key accounts, and identifying new business opportunities in our international market. This role will work with clients across multiple market segments and across geographic regions (excluding North America and Europe). This individual will work closely with internal teams and external partners to drive revenue growth and expand our market presence in the Asia-Pacific region. You will report directly into our Director of Sales – MICE and will also be supported by the wider team, including our Director of Sales – Transient and Director of Business Development.

Main Responsibilities:

· Develop and execute a tailored sales strategy to increase market share and revenue across the diverse and dynamic regions, with a specific focus on high-growth regions (e.g., India, Southeast Asia, Korea, Japan etc.).
· Build and maintain strong relationships with key regional clients, distributors, and partners using a variety of communication channels relevant to the region.
· Manage strong relationships with senior decision-makers from key leisure, PCO's, corporate accounts and travel agents, showing a strong understanding of the current market. As well as internal stakeholders, and other market and industry sources.
· To measure and evaluate the effectiveness of acquisition activities and to re-evaluate programs on an ongoing basis so as to exceed the objectives as outlined in the Annual Business Plan.
· Assist in the preparation of reports for the Sales department.
· Observe and implement market trends and related information.
· Responsibilities focused on creating and implementing a dedicated Sales strategy to optimise event space utilisation and drive revenue growth.
· Assist with the leadership and coaching of the Sales team.
· Travel as required.

To be Successful:

· Excellent communication skills and professional acumen
· Proven experience developing strategic plans in line with property strategy
· Strong understanding of selling techniques and marketing approaches
· Minimum of 3 years' experience within a 5-star environment with a proven track record in the international market
· A self-starter who is highly driven and solutions-orientated
· Experience with Opera is highly desirable
· Experience working in large, diverse teams
· Demonstrated time management skills
· Full unrestricted and ongoing Australian working rights
· Fluency in English; proficiency in additional languages (e.g., Hindi, Korean, Japanese, etc.) will be advantageous

Benefits for working with Hyatt Include:

· Generous discounted accommodation for associates as well as friends and family

· Rewards and recognition programs

· Learning and development opportunities

· Dry cleaning for business attire

· Discounted city parking

· The opportunity to join an international group with endless career opportunities