Retail Credit Underwriter (Mortgage Broker Channel)

Job description

HSBC is Canada's leading international bank – there is no one like us in this market.

Our ability to bring our global experience and perspective to evolving trends and issues in Canada has been a tremendous benefit to our clients. With our offer of unique banking solutions, as well as an extensive global network, no one is better placed to support internationally minded individuals and businesses.

HSBC helps companies and individuals across Canada to do business and manage their finances internationally through three global business lines: Commercial Banking, Global Banking and Markets, and Wealth and Personal Banking.

It's through this global connectivity that you will find yourself inspired, collaborating with colleagues not just locally but also across continents and cultures.

Wealth and Personal Banking

We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products. Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs around the world.

Key Objectives for Retail Credit Underwriter (Mortgage Broker Channel):


Provide underwriting for Independent Broker mortgage loans, ensuring loans are high quality and conform to investor and secondary market requirements and internal lending policies to protect Company interests.

Principle Accountabilities:
· Understand and follow procedures / policies developed for HSBC dealings with Independent Broker applications.
· Review and verify preliminary documentation uploaded with applications;
· Credit Bureaus
· Income documents
· Asset & Investment documents
· Other sundry documents
· Review and verify secondary documentation uploaded with applications;
· Purchase agreements
· Letter of undertaking re bridge loans
· Liability documents
· Title search
· Other sundry documents
· Review and verify fulfillment documentation uploaded with applications;
· Appraisal valuations
· Appraisal high risk attributes
· Letter of undertaking re bridge loans
· Confirm pledged security
· Security documents
· Other sundry documents
· Decision applications within authority and scope of delegated Letter of Authority.
· Finalize applications and document rationale for decision accordingly
· Provide timely, concise and judicious reporting of credit decisions to Independent Brokers.
· Remain available to Independent Brokers to clarify / rationalize credit decisions by direct communication.
· Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
· Promote an environment that supports diversity and reflects the HSBC Brand.
· Action suspected / confirmed Fraud advice with speed and diligence.
· Gain Credit HSBC Policy, Credit initiatives and Proficiency via on the job training, individual performance assessment, review of established Credit Policies and Guidelines with periodic proficiency examination.
· Performing routine activities and processes within scope of the role, ensuring accuracy and quality control.
· Assess and escalate any identified risk issues as required.
· Understand and adhere to established Credit Policies and Guidelines at all times.
· Support HSBC change initiatives and escalate concerns as identified.
· Ensure all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
· Complete other responsibilities as assigned

Desired profile

Qualifications :

Knowledge & experience / Qualifications:

·  Experience of HSBC systems and processes including WMS and ClientCONNECT (mortgage application).
·  Detail oriented with strong typing skills and keen understanding of the need for quality control and accuracy and timely delivery.
·  Strong technical skills in reviewing and establishing the credibility of documents uploaded to support independently sourced Broker credit applications.
·  Experience and confidence in assessing and adjudicating credit risk within the scope and authority of defined limits.
HSBC Proud


As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC Canada is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

If this is not the ideal role for you, we invite you to sign up to our talent community so that we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help us build the bank for the future.

We encourage all Indigenous peoples of North America and Persons with Disabilities to self-identify in their applications. In addition, we invite you to reach out to Matt Woods, our Diversity Recruitment Relationship Manager at matthew.r.woods@hsbc.ca for support during the selection process.