Receivables Finance Client Services Officer - Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Receivables Finance Client Services Officer

Global Trade & Receivables Finance

Hang Seng's Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Receivables Finance Client Services Officer.

Principal responsibilities

· Assist in handling receivables finance transactions relating to processing sections including invoice / cash / prepayment processing
· Maintain daily operations to ensure a high degree of accuracy / efficiency and meet service pledge requirements
· Ensure the Group's/Bank's internal control standards and compliance policy are firmly maintained
· Handle internal/external customer enquiries in an efficient and professional manner
· Monitor and report any irregular / suspicious transactions and take appropriate timely actions to protect the Bank's interest

Desired profile

Qualifications :

Requirements

·  University degree in a related discipline OR other relevant qualifications
·  Work experience in receivables finance and / or trade finance preferred
·  Strong self-motivation and ability to work independently
·  Good communication, interpersonal and analytical skills
·  Proficiency in both English and Chinese, fluency in Putonghua an advantage
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.