Offers “HSBC”

Expires soon HSBC

Part-time Service Ambassador - Hang Seng Bank (HK)

  • Hong Kong (Central And Western District)
  • Sales

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Part-time Service Ambassador (until Dec 2018)

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and service outlets, including over 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking a high caliber professional to join our department as Part-time Service Ambassador .

Principal responsibilities

· Direct customers to appropriate counters or automated channels proactively
· Encourage customers to use automatic machines at branch/ Auto Banking Center(ABC)
· Handle general customer enquiries and make referral
· Support branch operations and adhere to relevant guidelines and procedures

Desired profile

Qualifications :

Requirements

·  At least five subjects at Grade E / Level 2 / "Attained" or above in the HKCEE / HKDSE, including Chinese, English and Mathematics; less academically qualified candidates with relevant work experience will also be considered
·  Minimum 1 year customer service experience, preferable in banking
·  Required to work 5 days a week; working hours, as well as start/finish times, will be arranged subject to operational needs
·  Strong service orientation with good communication skills
·  Proficient in both English and Chinese
·  High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

Make every future a success.
  • Job directory
  • Business directory