Part-Time Counter Service Officer - Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Part-time Counter Service Officer

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 280 branches and service outlets, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking a high caliber professional to join our department as Part-time Counter Service Officer .

Principal responsibilities

· Provide quality service through efficient and customer-friendly counter transactions
· Deliver banking services and solutions by understanding customer needs and making appropriate referrals
· Support branch operations and adhere to relevant guidelines and procedures

Desired profile

Qualifications :

Requirements

·  Associate degree or Higher diploma holder or HKCEE / HKDSE holder
·  Able to work at least 8 hours per week (Monday to Saturday)
·  Strong service orientation with good interpersonal and communication skills
·  Self-motivated, attentive to detail, eager to learn with positive attitude
·  Proficient in both English and Chinese, with ability to communicate in Putonghua an advantage
·  High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

To facilitate our review of your application, please indicate your work schedule in your resume.

Work location will be subject to change and to be decided by Line Management upon joining.