Offers “HSBC”

Expires soon HSBC

Mortgage Service Officer - Retail Banking and Wealth Management

  • Kowloon, Hong Kong

Job description

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Mortgage Service Officer .

Principal responsibilities

· Provide professional mortgage advice and deliver privilege customer experience to customers.
· Support end to end mortgage fulfillment process by monitoring collection, verification, and preparation of mortgage loan documentation.
· Increase existing mortgage loan portfolio and attract new mortgage loan applications by developing business contacts.
· Collaborate with various branch streams and outreach team to fulfill customers' property and financial needs with the Bank.
· Handle enquiries and requests from sophisticated, high net worth customers in a mature and sincere approach.
· Meet the standard lead time of each case assigned.
· Ensure the recommendation in compliance with the regulatory requirements and group standards

Desired profile

Qualifications :

Requirements

·  Hong Kong Certificate of Education Examination or Hong Kong Diploma of Secondary Education holder with general insurance license.
·  Good knowledge of mortgage loan and basic concept of credit rules.
·  Strong analytical skills with business sense.
·  Good understanding of branch services and operations.
·  Energetic and independent, with a commitment to achieving business objectives.
·  Sound customer focus with strong interpersonal skills, with ability to understand and capture customer financial needs.
·  Good interpersonal and communication skills with good command of both spoken and written English and Chinese including Mandarin
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Make every future a success.
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