Business Change Manager

Job description

Role Title: Business Change Manager

Business: Financial Crime Risk

New or Existing Role? Existing

Grade: GCB5

Role Purpose

· In-line with the current regulatory and policy requirements, HSBC is committed to ensuring compliance with all regulations relating to Sanctions and Financial Crime whilst delivering the highest and most effective standards for Financial Crime Risk.

· The List Management Utility team monitor and control all watch lists used in sanctions' screening systems worldwide, with a focus on ensuring governance and controls are met as described in the HSBC Global Sanctions' and AML policies and guidance. The team will work to high standards in a controlled process- driven environment with regular interaction with all regional Financial Crime Compliance (FCC and FCR) teams.

· This is a unique opportunity to work at one of the world's leading banks in a cutting-edge compliance function, developing a global governance framework within sanctions and AML screening.

· Responsibilities for this role:

· Articulate business requirements for key List Management projects

· Provide business analyst support to List Management enhancement initiatives

· Prepare procedures and process documentation for new List Management implementations

· Develop subject matter knowledge for name screening activity

· Coordinate between FCR SWD and FCR Transformation on behalf of the List Management team to manage technical change relating to Name Screening

· Maintain requests to add, amend or delete list items to internal watch lists for Name Screening

· Process any authorised change requests with respect to list usage and distribute to screening systems operational teams for Name Screening and Transactions screening

· Validate list management control points to retain audit history of change requests

· Ensure that all Global Sanctions' watch list instructions are compliant with current global regulations and policy standards

· Provide a central communication point between Name Screening operations teams and Transactions operations teams (OWS and WOLF)

· Identify and undertake improvements to the LMU procedures and apply governance to hand over to BAU

Key Accountabilities

Impact on Business

· Support the Global Head of List and Risk Event Management with setting change requirements and receiving change deliverables from the List Management Transformation Project team

· Act as SME for Name Screening within the List Management team

· Assist the Global Head of List and Risk Event Management with incident management, resolution and communication

· Oversee improvement initiatives within the List Management function

· Maintain all screening lists with respect to defined procedures

· Ensure all changed list data is communicated to specified internal teams and departments

· Complete periodic reviews of lists

· Manage and train other team members

· Manage and maintain the risk register for List Management

· Coordinate with and manage key stakeholders in the Business

Customers / Stakeholders

· This role will have regular interaction with:

· Local and Regional Heads of Sanctions and AML

· Global List Management Committee

· List data maintenance teams

· OWS project team and OWS Ops Admin

· Name Screening lead

· Sanctions Screening technical/operations teams

Leadership & Teamwork

· Lead the change requirements within BAU and project driven work

· Work as a member of a dynamic team

· Support the wider team with BAU activity if required

· Provide training to other team members

Operational Effectiveness & Control

· Enforce governance and controls for changes to all list data, clearly showing end-to- end audit trails

· Work in an audited, controlled environment

· Track all change requests

· Enforce the controlled environment of List Management Utility Team processes and procedures

· Understand the end-to-end instruction process, including the interaction of dependant systems

· The List Management Utility Team roles are auditable, quantifiable, process-control -driven tasks

· Respond to and resolve all queries in a timely manner

Major Challenges

· To ensure that the Bank is fully compliant with sanctions and AML policy and Regulations pertaining to list management for sanctions and AML screening

· To effect all and any changes or remediation or respond to any requests for information resulting from the obligations put upon the Bank arising from the deferred prosecution agreement (DPA)

Role Dimensions

· This role is global in reach

Role Context

· This role is London-based, responding to and working with Global Financial Crime Compliance and Risk teams

· The List Management Utility team acts as gatekeepers and will monitor and maintain internal watch lists

Management of Risk

· This role will maintain the List Management Risk Register

Observation of Internal Controls

· You will be required to maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators

· All aspects of this role must comply with Global Sanctions' programme and audit controls

Desired profile

Qualifications :

Qualifications

· Degree or industry-standard qualification in a legal, regulatory or compliance discipline

Experience

· Have a minimum 3 years' experience in the finance industry.

· Change Management experience

Knowledge

· Advanced Microsoft Excel, Fircosoft SME





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