Offers “HSBC”

Expires soon HSBC

Investigator, Triage

  • City of Edinburgh (City of Edinburgh)
  • Marketing

Job description

Investigator, Triage - Financial Crime Threat Mitigation

Discover a role that really opens doors.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top or simply take you in an exciting new direction. HSBC offers opportunities, support and rewards that will take you further.

The Financial Crime Threat Mitigation (FCTM) vision is to provide an industry-leading investigations, research and analytics capability, able to identify emergent risk issues and financial crime proactively, quickly and effectively. It proactively gathers and analyses financial intelligence in a smart way so that suspicious transactions, activities or connections can be identified and we can adequately protect our customers from the threat of financial crime. The Transaction Monitoring (TM) sub-function has oversight across end-to-end TM controls to improve the way the TM process is managed in order to spot gaps as well as trends so that the team can take action.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Investigator, Triage

In this role, you will:

The jobholder is accountable for working within the Triage sub-function within one of FCTM's four regional functions aimed at mitigating the harms associated with financial crime.

The Triage stage within FCTM Investigations is the initial referral point for all leads, internally and externally generated, believed to require investigation or a regulatory filing. The Triage Team is responsible for quickly and accurately assessing leads for eligibility and completeness in order to initiate a case within FCTM. Qualified cases are passed to the appropriate External Investigative Reporting Team (for immediate SAR/STR decision), Major Cases Team or Complex Cases Team (for investigation) or Intelligence and Analytics.

Desired profile

Qualifications :

To be successful in this role you should meet the following requirements:

·  Existing Fraud Operations / Investigations; I&A; or Branch or Direct experience
·  Knowledge of bank enquiry systems
·  Capable of picking up, and applying, new ideas/concepts quickly
·  Excellent inter-personal, customer service and communication skills – written and verbal
·  Excellent organisation and analytical skills
·  Excellent decision-making / influencing skills
·  The ability to work accurately and to remain calm and controlled under pressure whilst performing all functions of the role
·  Good PC skills and knowledge of Microsoft software

The base location for this role is Edinburgh

You'll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

Recruitment Helpdesk :


Telephone: +44 2078328500

Make every future a success.
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