ID Controller - HSBC - Worthing - Wizbii

ID Controller

  • By HSBC
  • Worthing (United Kingdom)
  • Business / Sales
2018-08-11T08:36:34+0000

Job description

The role of the ID Controller is to deliver high quality customer driven service and to ensure that:

Your responsibilities will include:

· Client service levels are delivered in line with our service proposition.
· Work is accurate and all communications are dealt with in a professional and timely manner.
· Effective collection's activity is conducted on customer accounts covered by Credit Protection.
· The security (debt) on the HIF system is correctly valued and displayed at all times.
· Control Accounts are fully reconciled and outstanding items are subject to agreed clearance actions.

Seeked profile

Qualifications :

The ideal candidate for this role will have the below experience and qualifications:

·  Experience working in relevant environment/s, i.e. Administration
·  Previous experience of delivering an excellent customer service
·  Consistently achieved objectives set for them and taken action to improve their own performance
·  Proficiency on Excel spreadsheets
·  Previous experience of delivering an excellent customer service
·  An open, flexible and supportive approach to change and innovation
·  Both spoken and written communication skills with experience of sharing information effectively, in a clear, concise and professional manner
·  Worked collaboratively with other colleagues, supporting them when possible
·  Experience of making timely and rational decisions, based on relevant information and experience

In addition to the details listed above, the ideal candidate will have a track record of:
·  Relevant product knowledge including knowledge of Invoice Finance

The base location of this role will be 21 Farncombe Road, Worthing.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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About HSBC

HSBC est l’une des plus grandes banques internationales avec une présence dans plus de 85 pays dans le monde. Elle a été créée en 1865 sous le nom de « The Hongkong and Shanghai Banking Corporation », et son siège social est basé à Londres. En France, HSBC totalise environ 400 agences et près de 10 000 salariés, avec une spécialisation dans plusieurs activités : une banque pour les particuliers, spécialisées notamment dans la gestion de patrimoine, une banque privée (gestion de fortune), une banque d’entreprises, qui s’appuie sur le réseau de l’ensemble du groupe HSBC dans le monde, et une banque de financement, d’investissement et de marchés. En 2012, HSBC France a réalisé un résultat avant impôt de 450 millions d’euros.

1349 vacancies open at HSBC

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