DOC Configurator , HOST Operations
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UK Operations provides operational processes to support the Global Businesses and delivery to their customers and we employ around 5,000 employees across the UK and in our global service centres. UK Operations comprises five functions: Consumer Operations, Wholesale Operations, Operational Services, Payment Operations and Financial Crime Risk Operations which collectively deliver operational processes for our Global Businesses.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
We are currently seeking an experienced individual to join this team in the role of DOC Configurator
The job is responsible for working on RPA projects within the Sheffield DOC. He/She will be working on projects jointly with another developer and is responsible for accurate and timely deployment of solutions as per agreed business solutions as required by the business. He/She will also be responsible for designing the To Be Process from a Robotics perspective and will ensure the designs are as per agreed group standards and principles.
In this role, you will:
· Support the analysis, design, build and test of processes from a technical perspective
· Conduct peer review of team members automations and support the Configuration Lead in QA for outputs
· Support defect resolution during testing, as identified by Test Managers / Test Analysts
· Prepare necessary documentation, supporting in process design (SDD), release notes, deployment guides, and operational guide materials required for production deployment