Offers “HSBC”

Expires soon HSBC

Development Engineering/Global Banking & Markets IT

  • Pune (Pune)
  • Marketing

Job description



Role Responsibilities -

·
Develop a good understanding of activities required to execute change & release management functions

·
Strictly adhere to group policies and controls for the relevant processes to ensure compliance and quality

·
Participate/chair meetings with stakeholders; prepare & document meetings and track progress till closure of actions

·
Participate/Chair change advisory board meetings and post implementation review (PIR) calls, whenever required

·
Act as a production gatekeeper to ensure quality of releases and at the same time ensure simpler processes are formulated to ensure better & faster releases

·
Work closely with development, testing and production support teams globally

·
Prepare MI reports for senior management

·
Monitor and ensure timely closure of change records with correct status

·
Participate/Lead configuration management activities for the department

Exposure/Experience -

·
Knowledge of ITIL processes with regards to change and release management

·
Knowledge and exposure to any of change records management tools such as GSD, BMC Remedy, Service Now etc.

·
Any previous experience working in production support, is preferred

NA

Desired profile



Qualifications :

NA

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