Development Engineering/Global Banking & Markets IT
Pune (Pune) Marketing
Job description
Role Responsibilities -
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Develop a good understanding of activities required to execute change & release management functions
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Strictly adhere to group policies and controls for the relevant processes to ensure compliance and quality
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Participate/chair meetings with stakeholders; prepare & document meetings and track progress till closure of actions
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Participate/Chair change advisory board meetings and post implementation review (PIR) calls, whenever required
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Act as a production gatekeeper to ensure quality of releases and at the same time ensure simpler processes are formulated to ensure better & faster releases
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Work closely with development, testing and production support teams globally
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Prepare MI reports for senior management
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Monitor and ensure timely closure of change records with correct status
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Participate/Lead configuration management activities for the department
Exposure/Experience -
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Knowledge of ITIL processes with regards to change and release management
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Knowledge and exposure to any of change records management tools such as GSD, BMC Remedy, Service Now etc.
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Any previous experience working in production support, is preferred
NA
Desired profile
Qualifications :
NA