Customer Service Executive

Job description

SINGAPORE-TUAS SOUTH AV(SGP)
Job Description

·  Responsible to receive and acknowledge all Marine export orders of  finished products and to ensure timely deliveries.
·  To co-ordinate with production team to provide product ready date , if no stock available .
·  To coordinate with affiliates  on the bulk and packed export shipments.
·  To coordinate with shipping forwarders on vessel bookings, freight enquiries, fumigation and arrange export documentation for dispatch to customers timely.
·  To generate orders and invoices for other ports, export shipment of marine finished goods and additives.
·  To prepare shipping, packing list, Certificate of origin, Certificate of quality/analysis documents and draft B/L for export of finished goods to Marine associates customers for all export shipments to Lubmarine customers.
·  To prepare monthly reports for Marine export shipment.- no containers per months per port
·  To verify and update the records of freight, transportation, fumigation and other ports Total Lubrifiants invoices.
·  To prepare weekly inventory reports to customers
·  To prepare weekly container shipping volume and forecast
·  To back up the sales invoicing of Lubmarine local vessel order delivery  , if required .
·  To prepare invoice to LM for local vessels delivery to Singapore and Malaysia
·  To send details invoices worksheet to LM’s account team
·  To verify 3 rd party transporter monthly delivery invoices against contract rate
·  To prepare monthly 3 rd party transporter delivery cost report for local delivery charges to LM Supply Chain Department
·  To perform back to back invoice for Singapore LM’s customer (In plants H974/N302/H036)
·  To prepare monthly sales margin return to LM for Singapore back to back orders
·  Committed and participate in HSE safety programs in the organization
·  From time to time be responsible for duties delegated by the Logistics Manager/Logistics Operations Manager
Offer ID

15671BR
Country

Singapore
About us / company profile

Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by 100,000 employees: to make energy better each and every day.
Candidate profile

·  Education: Diploma holder
·  Expertise: 5 years working experience as sales coordinator or customer service representative
·  Knowledge: Sales coordinating,  Shipping/import/export procedures
·  Skill: Coordinating, Advance MS excel and words software
Métier

Admin Sales Support/ Trading
Job Title

Customer Service Executive
Branch

Marketing & Services
Region, department, area

Singapore
Functional discipline

Logistics, Sales
Experience level required

3 - 6 years
Employment type

Regular position
Affiliate (if known)

TOTAL OIL ASIA-PACIFIC PTE LTD
Interview location

Tuas Plant
Workplace location (Precisions/Keywords)

2 Tuas South Avenue 14