Customer Service Associate - Sales, Distribution and Business Development

Job description

Some careers shine brighter than others
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading retail customer experiences and thereby maximising customer satisfaction.

We are currently seeking a high caliber professional to join our team as Customer Service Associate .

Principal responsibilities
· Provide over the counter banking services and assist with enquiries from customers.
· Handle all over the counter banking transactions.
· Promote HSBC products and services in a prompt, efficient and professional manner.
· Handle bulk cash transfer and deposits.
· To keep a lookout for any suspicious transactions and reporting it to relevant party to reduce reputation risk.

Desired profile

Requirements
·  At least a GCE O Levels or Higher NITEC qualification.
·  Possesses relevant customer service experience in a financial institution.
·  Possess strong communication skills, including the ability to converse, read and write effectively in the English language.
·  Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers.
·  A team player who thrives in a fast paced, dynamic retail banking environment.
·  A self starter who is able to work independently and under minimal supervision.
You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.