Customer Credit Associate - Global Trade and Receivables Finance

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Global Trade and Receivables Finance comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.

We are currently seeking a high caliber professional to join our team as Customer Credit Associate .

Principal responsibilities ​

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Follow up overdue invoices closely with the use of dunning letters, phone calls, fax messages or emails in the collection process.

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Provide advice or assistance to team members in handling special irregular cases, including special debt verification handling and investigation of any suspected fraud cases.

·
Produce output with analysis and MIs to help support the client facing roles.

Desired profile

Qualifications :

Requirements

· 
Excellent understanding of researching, understanding and delivery to customer needs. Encourages others to value the customer and deliver excellent service. Strong personal commitment to achieving profit through customer relationships based on trust and mutual value.

· 
Excellent awareness of financial implications of actions taken on business unit and the contribution to overall group profitability.

· 
Flexible and adaptable approach, challenge assumptions and generate ideas for new services and working methods.

· 
Experience in making sound decisions after seeking and evaluating relevant information, facts and evidence. Willingness to commit to a firm course of action and be held accountable for outcomes.

· 
Good interpersonal skills

· 
Excellent Product knowledge and lending experience.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.