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Credit Controller

  • Birmingham (West Midlands)
  • Ventes

Description de l'offre

The role of the Credit Controller is based within Commercial Banking. The role of the Credit Controller is to provide an excellent sales ledger management service to our Clients by handling all debt collection activity and minimising the risks of losses for our Clients and for HSBC Invoice Finance through accurate use of various risk tools and through attention to detail when managing ledgers.

Your responsibilities will include:

· To achieve a high standard of credit control by effectively collecting outstanding debts for each Client in line with their requirements
· To efficiently manage your own portfolio of Clients by resolving queries and concerns on overdue invoices, payment facilities, funding and cash flow, whilst maintaining reconciled ledgers
· Build effective relationships with Clients via the telephone, and meetings where appropriate, developing an understanding of the clients business through communication with the Client and the Invoice Finance Manager

Profil recherché

Qualifications :

The ideal candidate for this role will have the below experience and qualifications:

·  Have Good IT Skills
·  Plan and prioritise work in order to deliver high quality work on time
·  Learn new approaches and knowledge quickly
·  Must be a team player willing to assist and provide help for colleagues when necessary whilst working on your own initiative and making clear decisions
·  Previous experience of delivering an excellent customer service
·  An open, flexible and supportive approach to change and innovation
·  Both spoken and written communication skills with experience of sharing information effectively, in a clear, concise and professional manner
·  Worked collaboratively with other colleagues, supporting them when possible
·  Experience of making timely and rational decisions, based on relevant information and experience

In addition to the details listed above, the ideal candidate will have a track record of:
·  Previous customer experience would be highly desirable

The base location of this role will be 12 Calthorpe Road, Edgbaston, Birmingham.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse