Content Management Administrator Assistant Manager

Job description

Job description

Description - External
Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Content Management Administrator Assistant Manager 

Principal responsibilities

·  Build customer focused, engaging content in our Content Management System (CMS) according to supplied briefs.
·  Ensure all content is accurate and adheres to copy and content standards.
·  Troubleshoot and facilitate the resolution of technical issues with the PWS and/or content management system
·  Communicate effectively with stakeholders at a local, regional and global level
·  Local market stakeholders – PWS Lead, CVM, Customer & Marketing
·  Regional stakeholders – Cross-functional teams, Customer and Marketing
·  Global stakeholder – Global Customer & Marketing, Global Content and Global Public Website
·  Other stakeholders – Risk, Legal, Regulatory Compliance, IT and Dynamic Platform
·  Build collaborative relationships with relevant teams at a local, regional and global level
·  Work effectively as part of a cross-functional team within DMES Ops
·  Proactively share best practice and knowledge around content management with relevant teams, providing insight and recommendations as appropriate

Requirements

·  Experience of delivering digital best practice in areas such as content management (AEM mandatory), e-commerce, content strategy, web analytics, SEO, optimization.
·  Experience of working with web publishing tools, content management systems, at least 3 years of specific experience with Adobe Experience Manager is mandatory and project management tools (Jira/Confluence or similar)
·  Experience in sprint planning and Agile ways of working is advantageous
·  Ability to troubleshoot and facilitate the resolution of technical issues
·  Experience in finance, banking or a regulated industry is advantageous

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

***Issued by HSBC Electronic Data Processing (India) Private LTD***