Client Services Specialist

Job description

A Career with HANGSENG-CN

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Principal responsibilities

· Process DC advising /Import and Export bills checking/recording/loan drawdown/repayment/vouchers posting and all other trade products according to UCP, ISBP, procedures, guidelines and standard of services
· Maintain good relationships with internal and external customers and support the sales functions of Trade products
· Follow and report pending/irregular items and remind respective business unit from time to time
· To relief/assist other teammates during their absence or rush hours, and to perform any duties assigned by the superiors

Desired profile

Qualifications :

·  Minimum 1 years' banking experience, Basic knowledge with all international / domestic trade practices is a good plus
·  Good team work spirit
·  Good communication, interpersonal and analytical skills
·  Proficiency in both English and Chinese, with good knowledge of PC application software