Business Analyst/Business Analyst/Data Services

Job description

Role : Business_Analysis

The principal responsibility of the Business Analysis job category is to manage the analysis of processes in HSBC and to oversee and manage all or some of the associated activities during change implementation. They may be located in a variety of areas of HSBC, they may be located in projects as well as in established BAU teams. It is possible that the Business Analyst works on multiple projects simultaneously.

Business Analysis jobs may have reports.

Responsibilities will include some or all of the following:

• Capturing, analysing and documenting of business process (including IT processes)

• Designing of solutions or change interventions

• Managing change activities which can include diverse tasks such as timeline planning to stakeholder engagement

• Devising change interventions such as training and communication

• Managing the tracking and documenting progress and managing status reporting

• Implementing solutions

• Managing support staff, ensuring resources are utilised effectively and resource supply meets demand.

Principal Accountabilities: key activities and decision making areas

Impact on the Business/Function [COMPLETE 3-4 AREAS]

· Assess the viability of new requests and provide proposals and solutions to the business that meet business requirements, align with IT strategy and maximise reuse opportunities.
· Use domain and enterprise/application knowledge to deliver business centric solutions
· Identify opportunities to reduce the complexity of the IT

enterprise and reduction in costs.

· Translate business requirements into system requirements using the appropriate terminology to facilitate the progression of a project through elaboration and definition.
· Articulate and identify non functional requirements.
· Provide business driven IT consultancy, giving information about potential technology solutions, costs and timescales to enable the business management team to make informed choices about their investments in IT

Review deliverables of Junior BAs to ensure high quality of BA artifacts

Customers / Stakeholders [COMPLETE 3-4 AREAS]

· Report progress and identify and raise any issues/risks, escalating as appropriate to enable satisfactory resolution.
· Build trusting relationships with stakeholders by consistentlymeeting and delivering upon their business needs
· To work closely with the relevant stakeholders to define business requirements and solution scope.
· Advise and educate IT on business needs, providing business input or technology solutions to the appropriate IT entities and instruct the IT organisation in the nature of their business relationship and requirements

Leadership & Teamwork [COMPLETE 3-4 AREAS]

· Establish and maintain good communication and relationships with both internal and external stakeholders
· Support and work alongside Global colleagues to undertake responsibilities, as assigned.
· Undertake additional tasks as directed by line managers
· Provide direction and mentoring for those involved in
· more junior Business Analysis roles
· Ownership or Active participation in organizational initiatives

Operational Effectiveness & Control [COMPLETE 3-4 AREAS]

Adhere to, and be able to demonstrate adherence to, internal controls.

Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements (including Sarbanes Oxley), including the management of operational risk, security and adherence to the Group's standards of ethical behavior.

Management of Risk

The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.

This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.

Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.

Observation of Internal Controls

· Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
· The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by driving the timely implementation of internal and external audit points, including issues raised by external regulators, and internally identified IT security risks.
· The jobholder will implement the group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.

This will be achieved by adhering to all relevant processes/procedures and by liaising with compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources.

Desired profile

Qualifications :

Local Job Requirements (This could include; Job Dimensions, Job Context & Major Challenges)

Major Challenges

· The analyst will need to assist GB/GFs and Data Owners in rationalizing Reference Data across many different user groups.

· The analyst will need to apply judgement as to when Reference Data is needed/created incorrectly in accordance with the policies/guidance

· The analyst will need to clearly communicate the issues and agree remediation plans with GB/GFs taking guidance from the Reference Data Manager where necessary.

· The analyst will need to apply judgement to prioritise the analysis of standards and also manage expectations on production issues as there is likely to be conflicting priorities and other programme / project dependencies.

Job Context

The primary responsibilities will be :

· monitoring Reference Data created in HSBC systems;

· managing reference Data analysis and governance processes of Reference Data;

· detailed remediation plans following audit failures;

· assisting in determining adoption plans/Reference Data creation

The analyst will interface with all global and business functions, operational and IT departments

The analyst will be making recommendations to the Reference Data Manager for discussion before presenting for ratification at the Data Services Operational Committee.

The analyst will be expected to contribute to process enhancements and improvements for the group.

Leadership capabilities

·  Navigating – understanding and translating project objectives and aligning directions accordingly
·  Aspiring – being ambitious about providing the highest standards of delivery
·  Driving – setting stretching goals for self and delivering them with courage and tenacity
·  Mobilising – authentically engaging with team, colleagues and business partners to deliver at pace
·  Sustaining – making considered decisions that protect and enhance HSBC values, reputation and business

To be completed by hiring managers taking into consideration particulars of the job being recruited for.