Offers “Amazon”

Expires soon Amazon

Business Analyst

  • Seattle (King)
  • IT development

Job description

DESCRIPTION

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Support Organization's goal is to enable 3rd party Sellers of any size by helping them build the business they want. We obsess over providing world-class support to Merchants selling on the Amazon platform on a worldwide scale. Selling Partner Support strives to predict our Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners to better serve their customers. The Selling Partner Support team acts as the primary interface between Amazon and our 3rd Party business partners, so to our Sellers we ARE Amazon.

The Selling Partner Support team is looking for a talented, driven, self-directed Business Analyst to join an organization that is responsible for driving the implementation of new Seller and Associate tools. This person will help provide the analytics and insights to improve the process for building our tools on a global scale. This Business Analyst must have advanced proficiency in SQL, statistical analysis and Excel (including Pivot Tables, dynamic dashboards, array functions, Power Pivots, VBA, etc.) and can build instrumented dashboards for impact analysis and reporting. This person will work closely with the Product Managers, process engineering, Operations and Customer Excellence teams on process improvement initiatives, root cause analysis and A/B testing.

The successful candidate is analytical and creative, and doesn't quit. They attack complex business questions with data and curiosity, diving below the surface to identify the root cause and the “so what” rather than just superficial trends. They thrive by providing data-driven decision support and business intelligence that is timely, accurate, and actionable. This Business Analyst will design, develop and implement mechanisms to track the impact of the recommendations and drive insights to further improve the predictive analytics product and program.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field.
· 3+ years of industry experience in data analysis. Proven analytical and quantitative skills and an ability to use hard data and metrics to back up assumptions and develop business cases.
· Experience in SQL and manipulating large data sets in a database.
· Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, Power Pivots, etc.).
· Working knowledge and hands-on experience with data modeling and data warehouse.
· Proven problem-solving skills, project management skills, and the ability to deal with ambiguity.
· Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
· Highly organized, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines.

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