Offers “HSBC”


Assistant Triage Manager - Compliance

  • Kowloon City, HONG KONG
  • Sales

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Compliance is a global function that brings together all aspects of regulatory and financial crime risk management. Acting as risk stewards, and incorporating a range of specialist teams, we work together with the business and leverage advanced technology to help HSBC navigate a complex regulatory landscape and embed a sustainable approach to compliance risk management that supports safe growth and serves customers fairly. Compliance aspires to continuously raise the bar and set leading standards across the industry to help HSBC safeguard its customers and the communities within which it operates.

We are currently seeking a high calibre professional to join our team as an Assistant Triage Manager.

Principal Responsibilities

·  Principal point of referral for all relevant investigations, which may originate from various internal or external sources
·  Continuously monitor and action requests that arrive in the regional enquiries inbox
·  The provision of timely and reliable assessment and triage on potential financial crime risks to improve risk management decisions within FCTM
·  Completion of initial case intake assessment and all associated logging to determine action status of request
·  To adhere to the globally defined triage procedures or approved country variances across FCTM Investigation, which are designed to support the operational effectiveness of the investigative capability
·  Ensure that all cases are correctly entered onto the case management system



·  Existing Fraud Operations / Investigations; I&A; or Branch or Direct experience preferred but not essential
·  Knowledge of bank enquiry systems
·  Capable of picking up, and applying, new ideas/concepts quickly
·  Excellent inter-personal, customer service and communication skills – written and verbal
·  Excellent organisation and analytical skills
·  Excellent decision-making / influencing skills
·  A motivated self-starter who has the ability to work effectively alone and under pressure
·  The ability to work accurately and to remain calm and controlled under pressure whilst performing all functions of the role
·  Adaptability and flexibility
·  Good PC skills and knowledge of Microsoft software
·  Enthusiasm and a positive ‘can do’ attitude

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Make every future a success.
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