Assistant Payment Service Beijing Operations HSBC China

Job description

HSBC Operations, Services and Technology (HOST)

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

1.Process all local currency payment and foreign currency payment processing with high efficiency and accuracy, and ensure all processing are in line with internal procedure/manual and external regulations.

2.Support supervisors to handle payment related snag cases professionally and skillfully. Report exceptional cases to line managers in time.

3.Complete voucher preparation and reconciliation as per internal requirement correctly. Prepare funding reporting, and regular returns and reporting, and ensure completeness and accuracy.

4.Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Comply with all relevant internal instructions and external regulatory requirements. Keep good sense of Anti-Money Laundry and avoid fraud cases. Report potential money laundry or suspicious transactions in time, and prepare Anti-Money Laundry report when necessary.

5.Keep good communication and corporation with internal colleagues, including back-office colleagues and frontline colleagues, and cross sell bank products/services appropriately. Provide supports to sub-branches if necessary.

6.Ensure a complete knowledge set, ready to take up backup tasks for other operations roles as assigned by line manager when necessary.

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

​1.Bachelor degree or above, previous working experience in banking operations is preferable

2.Good communication skills and fluent written and spoken English and Mandarin

3.Proactive attitude and able to work under pressure and have a ability to solve the problem with efficiency

4.Meticulous to details

You’ll achieve more when you join HSBC.
www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS/SX

Issued by HSBC Bank (China) Company Limited