Assistant Manager Operations

Job description

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Role Purpose

The role holder would interact with various laws enforcement agencies who require the bank to submit information that is being sought by these authorities from time to time. The role holder would work closely with LOB’s, support functions and second line of defense stakeholders like LGA, FCC, RC and TAX to ensure the banks submission is correct and timely.  The job holder is also internal SPOC for risk and controls for operations team.

Principal Accountabilities: 

·  Have oversight over the GSC LEA (Legal Enforcement Agency) team to ensure all notices are responded within timelines. In case of any extensions, these are being sought in a timely manner.  
·  Work closely with business to ensure notices requiring LOB inputs are sought, verified and vetted by an appropriate business authority prior to submission by the LEA team.  
·  Review the final response sent by the bank to ensure all points being sought by the authority has been responded to and data provided.
·  As a one point contact for Law enforcement agencies ensure a working relationship is maintained with these agencies.
·  Process improvisation, streaming, identifying risk and undertaking mitigation

Role Dimensions

The jobholder would be assisting LEA lead in the country, will be required to lead the banks engagement with various agencies in consultation with FCC, TAX, and regulatory compliance as the case may be.  The jobholder takes accountability for ensuring that the bank does not breach any of the submission deadlines as required in the notice.

Requirements

Qualification:

·  BA or BS
·  Work Experience Two Years or Less 
·  Banking experience – manage law enforcement  agencies / authorities (CBI, ED, policy office) (Bank wide).

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India