A Career with HANGSENG-CN
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages./SH
As directed, investigate all relevant Financial Crime, which may originate from the IASD, law enforcement, business, HR, AML Investigations or other relevant referrals.
Assist the Senior Investigations Manager / Manager Investigations in identifying best practices and procedures to be followed at different stages.
Assist the Senior Investigations Manager / Manager Investigations in providing guidance and solutions to the Business and / or involved areas, in timely and effective manner for each of the identified cases focusing on control weaknesses, responsible and decision making.
Assist the Senior Investigations Manager / Manager Investigations in planning and executing the appropriate procedures for recording losses identified in the investigation.
Strengthen control logs, strategies and the certification of operational losses process
Assist the Senior Investigations Manager / Manager Investigations with recommendations for process improvement, control weaknesses as well as trends identified in investigations, those that have facilitated fraud crime.
Maximise loss recovery and minimise risk exposure by taking prompt action where required
In conjunction with Senior Investigations Manager / Manager Investigations, take immediate decisions on legal situations in liaison with the Legal Team.
Provide oversight of intelligence / case files being shared with Law Enforcement / government agencies
Manage the businesses expectations in relation to anticipated timescales of investigations, referring any problems in this respect immediately to the management/line management
Prepare and submit clear, concise, factual, unbiased, thorough and timely investigation reports
To provide advice and support on investigations of all types of fraud and financial crime to other countries within the region when required. Ensure that adequate support is given to countries so that appropriate decisions are made by them and to minimise operational lapses.
· Excellent verbal and written communication skills
· Excellent organisational skills
· Ability to work to tight deadlines & prioritise workload
· Creativity and willingness to take the initiative.
· Good analytical skills.
· An enquiring mind with a good eye for detail.
· Team Player
· Ability to manage a team of experienced and assertive senior clerical staff, whilst maintaining good engagement
· Proficient knowledge of PC based systems
· A skill in a second language is advantage
· Existing Financial Crime experience (strongly preferred)